Dear Ladies,
I have very bad news regarding our "Georgiana" shoes that you ordered back in April. The shoes were all packaged up, in their shipping crates, and ready to go on the plane this morning, June 10th, for a 4 day flight to Reno.
On their way to the airport, some other goods in the truck caught fire, and more than half of the Georgies were burnt up. There were no injuries.
Our manufacturer will re-make the order, but it will take an additional 20 days to re-order materials and re-manufacture everyone's pretty shoes.
Nobody could have forseen this happening, and while we are all very upset about it, I hope that you can understand. If you have purchased Georgiana shoes and wish to cancel your order, I understand and will accommodate your wishes - please e-mail me at lauren@american-duchess.com
We are looking at new shipping dates of the first week of July, to get your orders out to you.
I am very, very sorry that this happened.
Sincerely,
Lauren R
I have very bad news regarding our "Georgiana" shoes that you ordered back in April. The shoes were all packaged up, in their shipping crates, and ready to go on the plane this morning, June 10th, for a 4 day flight to Reno.
All packed in their boxes with care... |
Our manufacturer will re-make the order, but it will take an additional 20 days to re-order materials and re-manufacture everyone's pretty shoes.
Workers unpacking the truck after the fire was extinguished. More than half the Georgies were damaged or destroyed. |
We are looking at new shipping dates of the first week of July, to get your orders out to you.
I am very, very sorry that this happened.
Sincerely,
Lauren R